How to - made easy!
July 02, 2024

How to - made easy!

Meghan Elliott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We use Guru to be a knowledge base for our internal employees. Users can access or search frequently asked questions. It helps to free up manager time when answering simple or tedius questions I love that it empowers employees to figure out questions, as well as make it easy to fill gaps where questions are still being asked.

Pros

  • FAQ's
  • Standard Documents
  • Department Documents
  • tracking who has viewed/read documents
  • How many clicks a document is getting
  • When a document needs to be reviewed
It is very user friendly to search for what you are looking for more details on.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Great for internal users to grab company knowledge, keep track of documents, training new hires etc. Not as ideal for outside users
(contractors).

Comments

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