Item: Guru
Rating: 8
Author: Verified User

Overall Satisfaction with Guru

Use Cases and Deployment Scope

We use Guru for Knowledge Management. The verification feature helps to keep content up to date and trusteed by our organization. We use Guru across various departments. It is like an internal search engine for our organization.

Pros and Cons

Pros

verification
organization
AI

Cons

content creation UI
adding users to groups

Return on Investment

Guru is a great place to centralize our content management

Usability

The Guru UI browser app is easy to use. Folders are not always easy to navigate, so users treat it more as a search engine.

Alternatives Considered

Atlassian Confluence

Guru is prettier, more user friendly, and easier to keep up to date.

Key Insights

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Other Software Used

Slack, Google Meet

Likelihood to Recommend

Guru Announcements make it easy to share new information with groups and individuals, however, it is not always easy to keep groups up to date. It would be great if groupings were tied to an HR system and automated.

Comments

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Great Content Management Tool