Kaleyra, Inc. is a global CPaaS company providing mobile communication services to financial institutions, e-commerce players, OTTs, software companies, logistic enablers, healthcare providers, retailers, and other large organizations worldwide. Founded in 1999 as Ubiquity, merged with Solutions Infini in 2016, and rebranded as Kaleyra in 2018, the company acquired US-based Hook Mobile in 2018, the global mobile engagement provider mGage in 2021, and the audio-video solution provider Bandyer in the same year. Kaleyra today has a customer base of 3800+ companies spread around the world. Through its proprietary platform and robust APIs, Kaleyra manages multi-channel integrated communication services on a global scale, consisting of messaging, rich messaging and instant messaging, push notifications, e-mail, voice services, video calling, and chatbots. Kaleyra’s technology makes it possible to safely and securely manage billions of messages monthly with over 1600 operator connections in more than 190 countries, including all tier-1 US carriers.
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🚀 Big News! 🚀 We're thrilled to announce that Kaleyra has been selected as a finalist for the Most Innovative Product by UC Today! 🌟 This incredible recognition highlights our unwavering dedication, groundbreaking innovation, and the sheer brilliance of our offerings. We're proud to be acknowledged for our outstanding contributions, cementing our status as industry trailblazers. Thank you for being part of our journey! 💡✨ #Innovation #TechLeaders #UCAwards24
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Time to announce the finalists in the Most Innovative Product category at UC Awards 2024! 🏆 This category honors outstanding innovation in product development and emerging technology application. The finalists are: 📝 Akixi 📝 Five9 📝 Jabra 📝 Kaleyra 📝 Zoom Congratulations! The winner of the Most Innovative Product award will be announced on July 25 from 11 AM EST / 4 PM BST. Learn more 👉 https://lnkd.in/dFkqRsFX #Innovation #UCAwards2024
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Meet Our Sponsors who are integral to our Conversational AI & Customer Experience Summit. Each plays a vital role in shaping the future of customer interactions. To know more about the event: https://lnkd.in/duaTMT6D Our Sponsors: Mimin - Co-presenting Partner Mimin helps businesses create effective chat journeys for their customers, enhancing real-time communication and driving better sales conversions and customer engagement. Zendesk - Gold Sponsor Zendesk is a service-first CRM company specializing in software that improves customer relationships through effective customer service solutions. Kaleyra by Tata Communications - Gold Sponsor Kaleyra, now part of Tata Communications, is a global leader in CPaaS, offering mobile communication services to a wide range of industries worldwide. Vonage - Silver Sponsor Vonage is a global leader in cloud communications, empowering businesses with flexible and scalable communication APIs to drive digital transformation. Sendbird - Silver Sponsor Sendbird enhances mobile and web applications with advanced chat and messaging capabilities. Omnichat - Technology Partner Omnichat provides a comprehensive omni-channel chat commerce solution, centralizing customer conversations across multiple platforms into one efficient interface. Foundever - Exhibitor Foundever is a global leader in customer experience (CX), supporting leading brands worldwide with innovative CX solutions and technology. Join us as we explore the latest trends and strategies in Conversational AI and customer experience. Don't miss out on valuable insights and networking opportunities! 📅 Save the Date: July 18th & 19th, 2024 📍 Location: JS Luwansa Hotel & Convention Center, Jakarta, Indonesia 🎟️ Register now: https://lnkd.in/e8GuVuFS #ConversationalAI #CustomerExperience #Summit2024 #AI #CX #ConversationalAI #caces2024 #caces
Building strong customer relationships is crucial for success. Video Calling API has emerged as a powerful tool for businesses across various industries to achieve this. Leading industries are leveraging Video Chat APIs to: 🛍️ Create immersive shopping experiences with virtual consultations, product demos, and personalized recommendations. 🩺 Provide accessible telehealth services, conduct remote consultations, and offer convenient and efficient care. 💰 Build trust with secure video banking solutions, facilitate remote KYC verification, and provide personalized financial advice. 💼 Streamline claim processes with video inspections, offer virtual consultations, and enable efficient claim filing. Learn more: https://hubs.li/Q02G0VC_0 #videocallingapi #customerrelationships #multichannelmarketing #videochat #videochatapi #videocallingsdk
Exciting News! Tata Communications has been named a Niche Player in the 2024 Gartner® Magic Quadrant™ for CPaaS. We believe this recognition highlights our commitment to delivering secure, reliable, and innovative communication solutions worldwide. Discover how we’re recognized for our Ability to Execute and Completeness of Vision. DOWNLOAD REPORT: https://hubs.li/Q02FNwX20
A heartfelt thank you to ABI Lab for hosting the insightful workshop on Digital Banking and Bank Contact Centers last week. We were honored to have Alex Romano Milani, Head of Account Management in Europe for Kaleyra, Tata Communications, and Ankur Jain, Global Head & Associate Vice President of Innovation at Tata Communications, sharing their thoughts in the session, "Unlocking Value Through Digital-First Operating Models." The exchange of views and opinions provided inspiration and actionable insights for everyone involved.
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Feeling lost with SMS metrics? Curious if your messages are driving sales? Understand key metrics and what they mean: • Open Rate: Are they interested enough to read? • Click-Through Rate: Are they taking action on your offer? • Conversion Rate: Is your campaign boosting your bottom line? • Unsubscribe Rate: Time to refine your strategy? Discover the full potential of SMS marketing metrics with our blog: https://lnkd.in/g3wB_U7R https://hubs.li/Q02DM6L50 #SMSMarketing #DataDrivenSuccess #Kaleyra #MarketingStrategies
Are you making the most of transactional SMS in your customer engagement strategy? Our blog post explains how transactional SMS can enhance customer loyalty and retention by delivering timely, personalized updates directly to your customers. Learn more about how this powerful communication channel can boost your business success: https://hubs.li/Q02DLx970 #CustomerEngagement #TransactionalSMS #Kaleyra #BusinessGrowth