0.75 carat platinum diamond eternity ring
Gorgeous sparkly diamond eternity ring. Sits discreetly under engagement ring. Good value for money.
Date of experience: 17 August 2024
24,579 total
Gorgeous sparkly diamond eternity ring. Sits discreetly under engagement ring. Good value for money.
Date of experience: 17 August 2024
I was made very welcome by each of the staff & treated with respect. The gentleman, Mo, was very knowledgeable about the Tudor watch that I did purchase & as I was not able to actually get it on the day he did manage to have it delivered the following morning. The whole experience was pleasant & I was treated with the utmost respect.
Date of experience: 11 August 2024
Reply from Goldsmiths
Attentive, professional, knowledgeable and always prepared to go that extra mile.
Warmly welcomed, acknowledged and dealt with quickly.
A beautiful building matched by the plush interior. Old traditions of service and great products will encourage my return.
Date of experience: 15 August 2024
Reply from Goldsmiths
Amazing service!! Ordered a gift for my daughter at 10pm and it arrived the next day!! Slightly cheaper than anywhere else
Date of experience: 17 August 2024
Super quick delivery and the item came extremely well packed and presented, very happy indeed.
Date of experience: 17 August 2024
A welcoming shop, pleasant staff, painless order process and they even gave my wife some Prosecco for her birthday! Good range of rings too: we found exactly the one we wanted.
Date of experience: 10 August 2024
Reply from Goldsmiths
Clasp on expensive bracelet wouldn’t work. Tried to call to speak to someone- told to go on live chat - no one available - directed to book a virtual appt - booked and joined at allocated time - no one turned up for 30 mins - option to have call back - after selecting saudcwas t available!
Date of experience: 13 August 2024
Reply from Goldsmiths
Excellent service Lisa was very knowledgeable nothing was a bother ordered earrings which i had bought as a gift to be sent to the shop they arrived next day was informed by telephone went to collect. Also she sorted my insurance claim on my own earring which had been damaged went above & beyond to sort it for me, was very impressed with the outcome Thank you very GOLDSMITHS for outstanding customer service
Date of experience: 14 August 2024
Reply from Goldsmiths
Customer service of the highest standard. I have not experienced anything like it for some years. Marco & Maryam were fantastic.
Date of experience: 15 August 2024
Reply from Goldsmiths
Excellent service from Tracy and the young man who serviced us to collect our rings on tueday evening 14th august >> attention to detail and very professional. However you actual electronic purchasing system is far to complex and has took a week to show correctly on my account
Date of experience: 15 August 2024
Reply from Goldsmiths
Visited Goldsmiths in Norwich recently to arrange to have 2 rings resized. The Sales Assistant we saw was very knowledgeable, professional and friendly. I mentioned I could be possibly looking for a Ruby ring. She had a very good knowledge of her stock, as she showed me exactly the ring I was looking for, a gorgeous ruby/diamond ring. She was not all pushy and suggested we go away and have a think about it, an hour later we were back to order it. Subsequently it was delivered on Thursday and fits perfectly! Thank you Goldsmiths, as always excellent service! Would we recommend, absolutely!
Date of experience: 10 August 2024
Reply from Goldsmiths
Hello. I rarely complete online reviews but this is my pleasure to do so. Amazing turnaround from purchase to receipt - all within 24 hours! Fantastic service from both your sales lady & gentleman. It arrived in perfect condition. It is a 20th anniversary for my partner. I am absolutely delighted with the service from Goldsmith’. I’ll be visiting your Bluewater branch on 20th August to see if they sell a small box I can wrap it in. I am very excited to have made this purchase. Goldsmith was the first branch I researched online. I look forward to buying from you again. Thank you very much.
Peter Hastings.
Date of experience: 10 August 2024
Reply from Goldsmiths
The staff at Goldsmiths in the Trafford Centre were really helpful, courteous and attentive. It was a great experience shopping there. I was made to feel special and like a valued customer. Beautiful store too!
Date of experience: 12 August 2024
Reply from Goldsmiths
3rd purchase from Goldsmiths. Purchased on the Friday, late, for next day delivery. Ended up getting it a week later.
Date of experience: 17 August 2024
After a poor experience in another well known jewellers, I ventured in to purchase a Gucci watch with Birthday money. It was a considered purchase and I knew exactly what I wanted. I was instantly made to feel very welcome, offered a drink by a lovely lady (I’m so sorry I have forgotten her name) and dealt with by a fantastic Manager called Mario. He spent almost 2 hours with me, making sure everything was correct and that I was completely happy. I’m so pleased I ended up purchasing from Goldsmith’s and the service I received was a huge contrast from the previous store I’d been into. I can’t rate their professionalism highly enough. As someone with a long history in Retail Management and Customer relations, I know how important it is to give praise where it’s due and this is well deserved. Fantastic, thank you
Date of experience: 09 August 2024
Reply from Goldsmiths
Very welcoming staff with exemplary brand & product knowledge. No pressure, informative data, guide to watch & strap options and cost. Made my purchase fully informed and bespoke to my requirements. An excellent customer service experience.
Date of experience: 15 August 2024
Reply from Goldsmiths
The earrings I ordered on Friday afternoon arrived on Sunday lunchtime. I was given a delivery slot which was very accurate. The earrings are better than they looked on the website. I am delighted with them.
Date of experience: 12 August 2024
Reply from Goldsmiths
Moksha, the Goldsmiths sales representative, was very knowledgeable and quickly directed me to the watch models from different manufacturers that fit what I told her I was looking for. She also told me how to request the COSC certificate for the watch that I ended up buying. Goldsmiths in Westfield London have a very rich watch collection to choose from.
Date of experience: 11 August 2024
Reply from Goldsmiths
Excellent service and quick delivery. Came the day after I ordered very impressed and the gift is beautiful.
Date of experience: 17 August 2024
Visited tje store in Nottingham Vic centre. Dana was incredibly helpful. I needed to check other options but ordered the first ring I looked at with her.
I ordered on line due to other demands but would love Dana to receive commission for her service.
Date of experience: 10 August 2024
Reply from Goldsmiths