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SWIFT Update September 8, 2022

EProcurement Module Upgrade

The EProcurement module upgrade was successfully implemented on August 28, 2022. 

For more information, view the Introduction to the EProcurement module QRG. 


EProcurement: Add Multiple Lines to a Requisition

The recent update to the EProcurement module allows agencies to add multiple distribution lines more easily to a requisition. Refer to the quick reference guides on the EProcurement/Requisitions page to get more details.

On a new requisition

Use Accounting Tag templates to add distribution lines in creating a new requisition. You can also use these tags on updating a requisition as desired.  There are four templates starting with “REQ” that are available for adding multiple distributions. Follow the steps for creating a requisition by Document Type.

Accounting Tag template

Update an existing requisition

Use the Mass Change process to change or add distribution lines. The Mass Change process allows you to make changes to multiple distribution lines using one process. Review the Edit Requisition reference guide for the full steps on using the Mass Change process. 

Mass Change on a Requisition


Help Desk Hot Topics

Help Desk Hot Topics feature Frequently Asked Questions (FAQs) answered by the SWIFT Help Desk. Use these as a friendly reminder of a process or as an opportunity to learn something new! 

Q. What does a "Blocked" Status mean in the Process Monitor?

A. SWIFT users may occasionally see that a process they have submitted to run is in Blocked status. Blocked status means that SWIFT is temporarily preventing the job from running, holding it until another job instance finishes. Blocked process instances are rare, and only affect a small handful of jobs that are limited to a specific number of concurrent instances. Process instances in Blocked status will begin processing once other running instances finish. No action is required by the user or SWIFT support staff. SWIFT users should not submit duplicate jobs when this occurs to avoid creating a larger backlog. If you are concerned about a specific process instance, please contact the SWIFT Help Desk for support.

Blocked Status

SWIFT and EPM Data Warehouse Training

The SWIFT Training team offers online training through webinars, training guides, video tutorials, eLearning, and one-on-one sessions.

  • Webinars/Labs: Enroll in online training for SWIFT and the EPM Data Warehouse on Enterprise Learning Management (ELM). See Upcoming SWIFT Training below. Webinars and labs run for 60 to 120 minutes. They include live demos of SWIFT and EPM Data Warehouse processes. SWIFT training options are webinars. Some of the EPM training are labs so that you can follow along and create and save your own reports or My Dashboard.
  • SWIFT Training Guides and Video Tutorials: Find quick reference guides and a user guide on our Training Guides page and video tutorials on our Training Videos page.
  • EPM Data Warehouse Training: Locate quick reference guides on our EPM Warehouse Training page. Topics include the most common EPM Data Warehouse processes and SWIFT reports.
  • eLearning: Complete self-paced training in ELM. After learning the material at your own pace and passing the quiz, you can request a Certificate of Completion.
  • One-On-One Sessions: Still feeling stuck? Request a one-on-one training session by emailing us at [email protected].

Upcoming SWIFT Training

To enroll in a SWIFT training, sign in to Self Service or the Administrative Portal and select the Learning Management tile.

  1. On the Find Learning tile, enter “SWIFT” in the search field, and press the Search button.
  2. From the Search Results, select the webinar you would like to take.
  3. Press the Enroll button, and check your email later for an invitation with instructions on how to attend the webinar.

Currently, there are seats still available for the following webinars and eLearning.


































SWIFT Help Desk

Contact the SWIFT Help Desk for any SWIFT-related questions or issues.

Email[email protected]

Phone: 651-201-8100, option 2

Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday (closed holidays)

When contacting the SWIFT Help Desk, make sure to include details about your question or issue, including:

  • Your Business Unit
  • Description of the issue/question
  • SWIFT Module (Accounts Payable, Purchase Orders, etc.)
  • Transaction ID (Voucher ID, PO ID, etc.)
  • Error message print screen

Additional assistance can be found on the SWIFT Training Guides page.


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