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    SWIFT Update November 5, 2020


    Message Center on the Administrative Portal

     Do you use the Message Center on the Administrative Portal? It provides important messages from Minnesota Management and Budget. It also lists the latest SWIFT Newsletter. To get the details of the messages, select the Message Center tile.  Messagecentertile

    The full Message Center page opens.
     Messagecenterarticles
    Select any of the messages on the left menu or the center of page. For example, select Open Enrollment. You will see the full article with any available links.
     Message

    New Online Learning for the Billing Module

    Need to learn (or remember) how to add a customer, create a customer contact, or email an invoice in the Billing module in SWIFT? Check out the latest series of video tutorials demonstrating the step-by-step process, including:

    Also, there are two webinars on the Billing module to provide more details about these processes.

    Reminder: The SWIFT Help Desk Remains Open 

    Please contact the SWIFT Help Desk for any questions, concerns, or issues you have with SWIFT.

    SWIFT Training and Resources 

    The SWIFT training team  is offering online training through webinars, one-on-one sessions, and video tutorials.

    • Quick Reference Guides and Training Videos: Please check the Training and Support Resources page for the quick reference guides and training videos/ You will find reference guides covering all modules on SWIFT. We are adding new training videos in the most commonly used modules.
    • Webinars: We are offering modified online versions of our classroom training. They are shorter and meant to provide basic demonstrations of the SWIFT modules. If you are newer to SWIFT, please consider taking the Introduction to SWIFT: Navigation webinar before enrolling in a module-specific webinar.
    • One-On-One Sessions: If you would like one-on-one training on a SWIFT module not offered through a webinar, please email [email protected] to request a one-on-one session.

    To find and enroll in SWIFT webinars, open the Self Service or Administrative Portal and select the ELM tile. On the Learning Management page, select Find Learning on the left menu. On the Find Learning page, enter “SWIFT” in the Description field and choose Search. Seats are available in the following webinars: 

    Webinar

    Date 

    Time 

    SWIFT Create Vouchers Webinar

    November 19, 2020

    9:00 am to 10:30 am

    SWIFT Create, Correct, and Verify Direct Journal Deposits Webinar

    November 17, 2020

    9:30 am to 11:00 am

    SWIFT Enter Deposits and Apply Payments for Accounts Receivable Items Webinar

    November 17, 2020

    1:00 pm to 2:30 pm

    SWIFT Use Maintenance Worksheets to Manage Customer Accounts and Interactions Webinar

    November 19, 2020

    1:30 pm to 3:00 pm

    SWIFT Billing Part 1 Webinar

    November 12, 2020

    9:30 am to 11:00 am

    SWIFT Billing Part 2 Webinar

    November 12, 2020

    1:00 pm to 2:30 pm

    Introduction to SWIFT Navigation Webinar 

    November 18, 2020

    9:30 am to 11:30 am

    Introduction to SWIFT Reporting Webinar

    November 25, 2020

    9:30 am to 11:30 am

    SWIFT Create Purchase Orders Webinar

    November 10, 2020

    9:00 am to 10:30 am

    SWIFT Create a Contract Shell Webinar

    November 24, 2020

    9:00 am to 10:30 am

    SWIFT Training Guides and Resources

    You can find reference guides on all modules in SWIFT on the Training Guides and Resources page.

    SWIFT Help Desk

    Contact the SWIFT Help Desk for any questions, concerns or issues you have with SWIFT:
    651-201-8100, option 2 or by email  [email protected] Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday; closed holidays. When emailing the SWIFT Help Desk, be sure to include all details regarding the issue. 

    Information to include with your message:

    • Issue Description
    • Business Unit
    • Module (Accounts Payable, Purchase Orders, etc.)
    • Transaction ID (Voucher ID, PO ID, etc.)
    • Error Message Print Screen
    • Additional assistance can be found on the SWIFT Training Guide page.

    SWIFT Update Mailing List

    The SWIFT Update is sent to the SWIFT Newsletter subscription list. Use the links at the bottom of the page to subscribe or unsubscribe to the SWIFT Newsletter subscription list.

    Printing the SWIFT Update

    • If you are experiencing issues printing this update, download a PDF version and print that version
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