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Grievance Handling


A grievance is a complaint alleging that a labor agreement or plan has been violated. The labor agreements and plans contain detailed grievance procedures that must be followed to process such disputes. If a grievance is not resolved or withdrawn, the final step in the process is an arbitration hearing at which an agency is represented by the Labor Relations Division.

Documents & Links


  • Statutory References & Administrative Procedures

Personnel Policies & Admin. Procedures


  • Grievance Process

Grievance Payment Process

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